Cookie Policy

Effective date: September 18, 2025

Introduction

This Cookie Policy explains how Palabra.ai (also referred to as “Palabra”, “we”, “our”, or “us”) uses cookies and similar technologies to ensure the core functionality of our platform, improve browsing, analyze how our site is used, and support our promotional activities. For more details about how we process personal data, please see our Privacy Policy.

What are Cookies and why we use them

Cookies are small text files sent by us to your computer or mobile device, which enable Palabra.ai features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire. We use cookies to provide a secure, seamless, and personalized experience on the Palabra.ai website and platform. Without cookies, some parts of our services may not function properly.

Types of cookies we use

We use different types of cookies that serve different purposes. Some cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Category Purpose
Strictly NecessaryEnable core functionality such as secure login, load balancing, fraud prevention, and remembering a visitor's consent choices.
Preferences & FunctionalRemember the choices you make (language, colour mode) and tailor the interface accordingly.
Performance & AnalyticsMeasure and improve site performance, understand feature adoption, and diagnosing issues.
MarketingDeliver and measure advertising campaigns, build anonymised audiences, and analyse campaign effectiveness.

What third-party cookies we use

You can find a list of the third-party cookies that Palabra.ai uses on our sites along with other relevant information in the Cookie Declaration below.

What can you do if you don't want cookies to be set or want them to be removed

You have the option to disable and delete cookies that may not be necessary for the basic functionality of our website. You can manage your cookie preferences at any time through the cookie banner, or click on the link below:

Manage Cookies

Please note:

  • Even if you click “Deny” in the cookie banner, strictly necessary cookies will remain active as they are essential for core website functions, such as secure login and session management.
  • If you block or delete cookies through your browser settings, certain features of the website may not work correctly.

The list of cookies we use is automatically scanned and updated by our cookie management platform, Cookiebot. Below you can find the most recent Cookie Declaration:

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we make significant changes, we will notify you by updating the effective date at the top of this page.

Contact us

If you have any questions about our use of cookies or this Cookie Policy, you can reach out to us at:

support@palabra.ai